Recent News

As your local water utility provider, we strive to keep you continually updated on all matters related to your water service. If you do not find the information you need, please contact our office and we will gladly assist you!

We Are Going Paperless on May 15th 2025

April 24, 2025

We are going paperless - If you have not already created an online account please go to https://www.twpay.net/bvbsud at the top of our home page "Click here to sign up for E-BILL" **If you have an...

Sign up for E Bill

March 14, 2025

We are going paperless - If you have not already created an online account please go to https://www.twpay.net/bvbsud **If you have an account, please make you have clicked on the ebill settings,...

Water Outage- Crownover Rd.

October 16, 2024

We are repairing a leak on Crownover Road. Customers in the area of Crownover Rd may experience low water pressure or no water at all during the repair. We do not have an estimated time for repair at...

Water Outage- Rocky Drive

October 04, 2024

We are repairing a leak on Rocky Dr. Customers in the area may experience low water pressure or no water at all during time of repair. We do not have an estimated time of completion at this moment....

Water Restored on Rocky Dr

October 04, 2024

Leak has been repaired. Thank you for your patience. 

Water has been restored- Pioneer Point, Westward Ct., Firewheel Dr.

October 02, 2024

Water has been restored at Pioneer Point, Westward Ct., and Firewheel Dr. Thank you for your patience during this time. 

BVBSUD

Water Outage- Pioneer Point, Westward Ct., Firewheel Dr.

October 02, 2024

We are repairing a valve. Customers on Pioneer Point, Westward Ct., and Firewheel Dr. may experience low water pressure or no water at all during time of repair. We do not have an estimated time of...

Water Outage- 3800 Block of FM 1446

September 30, 2024

There is a main water line leak. Customers in the 3800 Block of FM 1446 may experience low water pressure or no water at all during time of repair. There is no estimated time of completion at the...

Water Outage - FM 876 - Between FM 1493 and Sims Rd

September 18, 2024

Thursday 9/19/24 - Customers on Fm 876 and in between FM 1493 and Sims Rd may experience low water pressuer or no water at all for a main line valve replacement. Crew is set to start at 9am. We...

Water Outage - 5400 Block of Old Buena Vista to Eyrie Meadows

September 17, 2024

There is a leak on Old Buena Vista and customers in the area of 5400 block on Old Buena Vista to Eyrie Meadows may experience low water pressure or no water at all while the leak is being repaired....

Water Outage - Dawson Rd

September 09, 2024

Customers that live on or near Dawson Rd may experience low water pressure or no water at all. Crew is on site repairing the leak. There is no estimated time of completion at the moment. We apologize...

Water Outage - Leak 3900 Block of FM 1446

September 05, 2024

Customers near 3900 Block of FM 1446 may experience no water or low water pressure while the crew is on site repairing the leak. There is no estimated time of repair. We apologize for any inconvience...

Leak - Old Maypearl Rd

August 27, 2024

Customer hit main water line - crew on site to repair. Customers on Old Maypearl Rd and Greathouse may experience low water pressure or no water at all. 

Thank you, 

BVBSUD

Leak Repaired - Johnston Rd, Hollis Rd, W Pecan Tree and Hight Rd

August 21, 2024

Water has been restored. Thank you for your patience. 

Water Outage - Johnston Rd, Hollis Rd, W Pecan Tree and Hight Rd

August 21, 2024

There is a water leak being repaired. Customers on Johnson, Hollis, W Pecan Tree and Hight Rd may experience low water pressure or no water at all during the time of repair. There is no estimarted...

Office Maintenance Thursday 8/22/24

August 20, 2024

Our office will be experiencing power and internet disruptions on Thursday, 8/22/24. Our phone lines and online payment system may be down during this time. In case you have a water emergency please...

Water Outage - On FM 876 Between Anderson Ranch Rd and Chambers Creek

August 01, 2024

The crew is on site and working to repair the leak. We do not have an estimated time of repair at the moment. We apologize for any inconvenience this may cause. 

Thank you, 

BVBSUD

Curtis Ray and Baucum Rd - Construction Notice

July 11, 2024

Customers on Curtis Ray Rd and Baucum Rd may experience low water pressure or no water during the line tie in/construction. We apologize for any inconvenience this may cause. 

Thank you,

BVBSUD

Leak has been repaired on Old Buena Vista

July 08, 2024

Water is back on. Thank you for your patience. 

Water Outage - Old Buena Vista to Eyrie Meadows and Wilemon

July 08, 2024

There is a main water break leak on Old Buena Vista - Customers on Old Buena Vista to Eyrie Meadows and Wilemon will be out of water during the repair. Crew is on site, no estimated time of repair at...

Water Outage - Old Buena Vista to Eyrie Meadows

June 06, 2024

There will be a disruption of service due to connecting the new water line. Water will be restored as soon as the connection is complete. We apologize for any inconvenience this may cause. 

Thank...

UPDATE - Boz Rd to Bentley Creek Ct

May 16, 2024

Leak has been repaired. Thank you for your patience. 

Water Outage - On Boz Rd to Bentley Creek Ct

May 16, 2024

Crew is on site to repair leak. Customers may experience low water pressure or no water all during the time of repair. We do not have an estimated time of completion. We apologize for any...

Water Outage - FM 1446 from Oak Vista to Arrowhead

May 14, 2024

Crew is on site to repair leak. Customers may experience low water pressure or no water at all during the time of repair. There is no estimated time of completion. We apologize for any inconvenience...

UPDATE - FM 1446 from Arrowhead to Compton Ln

May 13, 2024

Leaks are repaired. 

Thank you for your patience. 

BVBSUD

UPDATE Water Outage - FM 1446 from Arrowhead to Compton Ln

May 13, 2024

We have located another leak. We have crews on site to repair the leaks - customers will experience low water pressure or no water at all while they work on the repairs. No estimated time of...

Water Outage - From Arrowhead to Crownover Rd on FM 1446

May 13, 2024

Crew is on site working on water leak. Customers may experience low water pressure or no water at all during the repair. No estimated time of completion. We apologize for any inconvenience this may...

Leak on FM 66 Repaired

April 18, 2024

The water is back on for the customers on FM 66 between Richard Rd and Waterford Dr. Thank you for your patience while the leak was being repaired. 

Thank you, 

BVBSUD

Water Outage - On FM 66 from Richard Rd to Waterford Dr

April 18, 2024

There is a leak on FM 66, there is a crew on site. There is no estimated time that the water will be off during repair. We apologize for any inconvenience this may cause. 

Thank you, 

BVBSUD

Letter to Customers April 2024

April 02, 2024

Click in box below to open letter 

Customers from Cox Rd to Angus Rd WATER OUTAGE 2/7 & 2/8

February 06, 2024

We will be doing a water tie in and customers from Cox Rd to Angus Rd may experience low water pressure or no water at all during most of the business day on Wednesday, February 7th and Thursday...

Water has been restored on FM 66

January 22, 2024

The leak has been repaired. 

Thank you, 

BVBSUD

Water Outage - Between Tumbleweed and Richard Rd on N side of FM 66

January 22, 2024

There is a crew on site to repair the water leak and we will update you once the water is restored. We apologize for any incovience this may cause. 

Thank you, 

BVBSUD

Edmondson Rd. - Water Outage

December 27, 2023

Customers on Edmondson Rd will experience low pressure or no water at all today while the construction crew completes the line tie in. We apologize for any inconvenience this may cause. There is no...

Friendly Reminder

December 15, 2023

Water Bills are due today, 12/15/23. If you would like to pay by phone, please call 469-553-0715. If you would like to pay online please go to bvbsud.com to register for a new online payment profile....

Reminder- New Online Payment System

November 27, 2023

Please don't forget to sign up for our new E-bill provider. If you want to pay by debit or credit card you will need to make a new profile. If you pay by Bank Draft/ACH there is no change needed...

New Online Bill Payment Provider

November 20, 2023

Please go to our website and sign up for our new and improved Ebill and online payment service. Click on Bill Payment and then Pay Bill Now, it will send you straight to their website. **If you were...

Rescinding Stage 2

October 16, 2023

Effective 10/16/23 BVBSUD is rescinding Stage 2 Water Conservation & Drought Contingency Plan. Please note - due to our billing cycle surcharges will still be applied to your upcoming bill. We...

Update

September 29, 2023

The Board of Directors are pleased to announce we have hired a new General Manager. We are in the process of improving infrastructure by adding generators, new wells, replacing water lines and...

Surcharge Implemation

July 14, 2023

Buena Vista-Bethel SUD will start a temporary Surcharge 7/12/23 during Drought Stage 2, 3, or 4. Residential accounts using over 20,000 gallons a month will be assesed a surcharge in addition to the...

Violation Letter - TCEQ 2nd Quarter 2023

July 14, 2023

Buena Vista-Bethel SUD has a water violation as of July 11, 2023. Please click to read Violation Letter.

Texas Water Law

November 07, 2022

BANK DRAFT

December 12, 2017

We are now offering Bank Draft, if you are interested please notify our office for full details, or you can find the form under All Forms & Reports if you would like to fill it out and...